Privacy Policy

Last updated: September 12, 2026

This Privacy Policy explains how HackSmith ("we," "us," or "our") collects, uses, and protects your information when you use this website to shop, place a custom order, or create an account.

Information We Collect

When you use our site, we may collect:

• Account information — your name and email address, if you register for an account.
• Order information — items purchased, billing and shipping addresses, and order status.
• Custom order details — your name, email, phone number, club type, fabric details, and any personalization notes you provide when requesting a custom headcover.
• Payment information — payments are processed securely by Stripe. We do not collect or store your full card number on our servers.
• Shopping cart data — the contents of your cart are temporarily stored in your browser session while you shop.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and custom order requests
• Communicate with you about your order, quote, or account
• Ship your products or return mailed-in fabric
• Maintain your order history so you can view past orders and their status
• Improve our products and this website

Payment Processing

All payments are handled by Stripe, a third-party payment processor. Stripe collects and processes your payment details directly; we never see or store your full card number.

Physical Fabric You Mail to Us

If you mail us fabric or a uniform for a custom order, we handle it with care throughout the design and production process. Any unused fabric is returned to you along with your finished headcover unless you tell us otherwise.

Cookies and Sessions

We use a session cookie to remember the contents of your shopping cart while you browse, and an authentication cookie to keep you signed in if you have an account. We do not use third-party advertising or tracking cookies.

Sharing Your Information

We do not sell your personal information. We share information only as needed to fulfill your order — for example, with Stripe for payment processing and with shipping carriers to deliver your order.

Data Retention

We retain order and account information for as long as your account is active or as needed to provide our services, comply with legal obligations, and resolve disputes.

Your Choices

You can update your account password at any time from the "Change Password" page. If you'd like your account or personal information removed, contact us and we'll assist you.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.